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  • Current Revision posted by Stephanie Huang on April 28, 2011 18:07:04

    Showing changes from revision #10: Added | Removed

    Issues connecting to Cytobank:

    {{How do I check if I have Java installed on my browser?|closed}}

    {{I am not allowed to install Firefox on my computer.  Is there an alternate way to access Cytobank?|closed}}

     

    Illustrations Page Errors:

    {{Sorry an error has occurred while rendering plots.  Why did I get this?|closed}}

    {{Why is there a box with a large "L" in place of my plots?|closed}}

    {{Why is there a box with a large "X" in place of my plots?|closed}}

    {{I see an error about panels with conflicting channels|closed}}

     

    Gating Applet Issues:

    {{The gating area does not seem to "fit" in the window. Why?|closed}}

    {{The gating area does not load|closed}}

    {{Why does nothing happen when I click on check gates?|closed}}

    {{Why do the file name and sample name show in the dropdown menu for only some files?|closed}}

    {{I turned on show gates, but no gates are displayed.|closed}}

    {{After tailoring gates, I click Save and Return, but nothing happens|closed}}

     

    Uploading Issues:

    {{What if I move the folder while files are uploading or downloading?|closed}}

     

    Downloading Data Issues:

    {{I created a PDF but can only see the loading page|closed}}