Troubleshooting - Cytobank documentation
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  • Go to http://www.javatester.org/version.html and check your version.  The minimum requirement is Java version 1.5.1.
    Note: Mac users should use the apple software update feature to install Java.
    PC users can get the latest Java version from http://www.java.com

     

    An alternative way for testing whether you have Java is to go to http://www.java.com and scroll down the page until you see "Do I have Java?"...click there
    If you do have Java, test that it's working by clicking on the "Congratulations!" screen on the Java site